Leasing manager
Listing drafts are designed to arrive prepared from the unit record, with risky language held for review. Inquiries, tours and the application decision sit on the turn instead of in someone’s memory.
For property managers
Take on more doors without lowering the bar.
DoorStopper is building AI-assisted operating software for property-management companies: the leasing, turn, rent-risk and owner-update work that runs between your PMS, listing channels and inboxes, prepared for your team and kept moving to the next step. It works beside the PMS you keep. Today, every engagement starts with a free portfolio review.
The work around every lease, connected.
Five parts of one system. In each, the software prepares, a person on your team decides, and the property owner hears the same answer.
Tenant transitions and re-leasing
In development- The problem
- A turn is spread across listing sites, inboxes, a screening vendor and the PMS.
- What the software is designed to hold
- Notice, listing drafts for approval, inquiries and tours, the application decision, the lease, and every owner update, on one turn record.
- Who decides
- Your leasing team performs and decides every leasing act.
Payment exceptions and DoorStopper Protect
In development- The problem
- A missed payment becomes a documentation, notice and owner-communication problem.
- What the software is designed to hold
- One record per exception: notice, payment plan, documentation checklist, provider-ready file and status.
- Who decides
- Your team serves notices and agrees plans. A licensed provider decides any coverage.
Portfolio schedule and queue
In development- The problem
- It is hard to see what is open across the book, who has it and when it is due.
- What the software is designed to hold
- Every door on one schedule; work that needs a person, grouped apart from work waiting on others; overdue steps raised to the manager.
- Who decides
- Your managers assign and re-assign the work.
Owner updates and reporting
In development- The problem
- Property owners ask “what is happening?” and the answer is often rebuilt by hand.
- What the software is designed to hold
- Updates drafted from the record, approved and sent by your team, plus a monthly portfolio report.
- Who decides
- Nothing reaches a property owner without your approval.
AI drafting and checks, with a person approving
In development- The problem
- Listings, owner updates and file summaries take staff time to write, and a careless line can create risk.
- What the software is designed to hold
- Drafts prepared from the record for a named person to edit and approve, with listing language checked before anything is published.
- Who decides
- No draft is published or sent without a person approving it.
A turn and an exception, on the same schedule.
An ordinary turn with no missed payment, and a payment exception that reaches a provider. Same people, same schedule, same property owners kept informed.
An ordinary turn. No missed payment, no provider.
The tenant gave notice and paid in full. The turn is its own record from notice to signed lease, and the property owner hears about each decision without anyone rebuilding the story.
IN DEVELOPMENTProduct preview · sample data
A notice to vacate is recorded. The turn opens with a person assigned and a date for each next step.
Your team performs and decides every leasing act. DoorStopper keeps the record and prepares drafts for your approval.
Read both journeys as a list
When a unit turns: TO-4A · Linden Flats 4A
- Aug 30 — Notice — Portfolio Manager: A notice to vacate is recorded. The turn opens with a person assigned and a date for each next step.
- Aug 31 — Owner told — DoorStopper, then Leasing Manager: DoorStopper drafts the update from the record. D. Okafor approves it and sends it to the property owner.
- Sep 5 — Listing — Leasing Manager: DoorStopper prepares a listing draft from the unit record and the last approved listing. One line is held before publishing because it may signal a preference against families with children. D. Okafor rewrites it, approves the draft and publishes it.
- Sep 13 — Tours — Leasing Manager: Inquiries and tours are logged against the turn, so anyone can see how long the unit has spent in each step.
- Sep 14 — Decision — Leasing Manager: One application is reviewed against the posted criteria. The decision is your team’s, and the record names the person who made it.
- Sep 15 — Owner told — DoorStopper, then Leasing Manager: The property owner hears the outcome from the property manager, drafted from the record, approved and sent by D. Okafor.
- Sep 16 — Lease — Portfolio Manager: The signed lease is recorded. The unit is leased before move-out, and move-in is on the schedule.
Your team performs and decides every leasing act. DoorStopper keeps the record and prepares drafts for your approval.
When a payment is missed: EX-2041 · Harbor Row 12B
- Sep 6 — Opened — DoorStopper: The Sep 6 PMS export shows rent not received after the grace period. The exception opens, assigned to M. Alvarez with a due date.
- Sep 7 — Notice — Portfolio Manager: Your team serves the notice to pay. The record asks for proof of service, so the file is complete before anyone needs it.
- Sep 9 — Plan — Portfolio Manager: The tenant is reached on the second attempt, and a payment plan is proposed in writing.
- Sep 10 — Owner told — DoorStopper, then Portfolio Manager: DoorStopper drafts the owner update from the record. M. Alvarez approves it and sends it.
- Sep 15 — Default — Portfolio Manager: The first installment is not received. The plan is recorded in default, and the property owner is told the same day.
- Sep 16 — Handoff — Portfolio Manager, then DoorStopper: Documentation is complete, 6 of 6. M. Alvarez approves the handoff, DoorStopper submits the enrolled case to the provider under written authorization, and the owner hears it is with the provider.
- Sep 18 — With provider — Licensed provider: The licensed provider reviews the file under its own terms. DoorStopper records its decision as issued and does not characterize it.
Your team serves notices and agrees payment plans. DoorStopper does not underwrite coverage or decide claims; where a protection program applies, a licensed provider decides eligibility and every benefit. A case that is not enrolled stays on the record with your team.
What changes for the people doing the work.
Portfolio manager
One schedule for every door: what is open, who has it and what is late. Notices and payment plans keep their documentation as they happen, not when someone asks for the file.
Principal
A view of the whole book without a weekly status meeting, designed so every turn and every exception carries a person and a date as the portfolio grows.
Accounting
Missed and returned payments come from the PMS export onto a record with the next step, instead of a forwarded email. The ledger stays in your PMS.
Designed for these roles; the software is in development.
Owners who don’t have to ask twice.
- 01
Told before they ask
Updates at each decision of a turn or an exception, drafted from the record and approved and sent by your team, in your name.
- 02
One answer, from the work
When a property owner calls, the answer is the record: what happened, what is next and when, not a story rebuilt from inboxes.
- 03
A monthly portfolio report
What turned, what is open and what was decided, in one report your team reviews before it goes out.
Owner updates and reports are in development. Nothing reaches a property owner without your approval.
What the software is designed to do, and what stays with people.
In development. The point is not another place to type: fewer things to remember, and an answer for every property owner that comes from the work itself.
- 01
DoorStopper prepares
Drafts of listings, owner updates and provider files from the record; checklists that say what is missing; a reminder before a step runs late.
- 02
A person approves
Nothing is published, sent or submitted until the named person on your team approves it. Leasing acts, notices, payment plans and application decisions stay with your team.
- 03
The record verifies
Who did what and when, what changed, and the next step with its date, so the answer to a property owner is already written down.
Held for review · listing draft · Linden Flats 4A
Drafted lineIdeal for young professionals.
Held before publishingMay signal a preference against families with children (familial status), which fair-housing law protects.
Suggested: Ten minutes from downtown and close to transit.
Edited and approved by D. Okafor, Leasing Manager. Nothing was published before that.
What DoorStopper does not doDoorStopper does not underwrite coverage or decide claims, and does not perform leasing acts or decide applications. This site is not an enrollment offer.
Start with one workflow and the lowest-risk connection that works.
Documented workflow from exports
Prove the roles, inputs, and handoffs from a PMS export before any integration work.
Secure file exchange
Use an approved, controlled exchange when scheduled portfolio updates are enough.
Supported connection
Use an API or PMS connection only after access, fields, security, and end-to-end behavior are verified.
Every handoff has a name attached.
The public form of the task-level responsibility map that every proposal and services agreement carries.
| Role | Handles |
|---|---|
| Property manager | The owner relationship, tenant contact, leasing acts, notices, payment plans, application decisions, and every property-management decision. |
| DoorStopper | The software, configuration, documentation checklists, drafts of listings and owner updates for your approval, provider file preparation, and monthly reporting. |
| Licensed provider | Only where a protection program applies: eligibility, availability, protection terms, and every coverage decision. |
| Property owner | Required consents, accurate property information, and the decisions the management agreement assigns to the owner. |
| Tenant and applicant | Required lease, payment, application and documentation actions under applicable agreements. |
DoorStopper does not perform leasing acts, decide applications, underwrite coverage or decide claims.
Where DoorStopper is today.
| What | Detail | Status |
|---|---|---|
| Portfolio review | Free. A working session on how turns, missed payments and owner updates move through your team today, with a written summary. | Available now |
| One scoped workflow | Under a written proposal that lists what exists at signing, dates each module in development and names who does each step. Platform plans start at $5,000 to launch plus $450 a month (published at doorstopper.io/pricing). | By written proposal |
| The operating software | The schedule, the turn and exception records, drafting help and owner updates are designed and in development. Screens on this site are product previews with sample data. | In development |
| Financial protection for owners | Only under an approved licensed-provider program, with eligibility and terms confirmed in writing before enrollment. | Provider approval required |
DoorStopper works beside your PMS, which stays the system of record for leases and the ledger.
What operators ask first.
Our PMS already has workflows and AI.
Keep them. DoorStopper is designed for the work that crosses the PMS: listing channels, inboxes, the screening vendor, the provider and the property owner. If your PMS already covers that in your company, the portfolio review will say so.
Will AI send anything without us?
No. DoorStopper is designed to prepare drafts; a named person on your team approves every message and listing before it is sent or published.
Who carries leasing and fair-housing responsibility?
Your licensed team, as today. DoorStopper is designed to hold risky listing language for review and record who approved what; it does not perform leasing acts or decide applications.
Which workflow do we start with?
The one that costs you most today. For some companies that is the turn from notice to signed lease; for others it is missed payments and DoorStopper Protect. The review recommends one.
What exists today, and what does it cost?
The free portfolio review, and one scoped workflow under a written proposal that lists what exists at signing. The software is in development. Platform and Protect prices are published at doorstopper.io/pricing.
What the first conversation covers.
- 01
Portfolio shape
Door count, property types, markets, and the mix of new and existing leases.
- 02
Systems
Your PMS, listing channels, screening vendor and payment processor, and how data leaves each one today.
- 03
Turns
How a unit moves from notice to signed lease, who holds each step, and where days are lost.
- 04
Payment exceptions
How missed and returned payments are handled, who handles each step, and where files stall.
- 05
Property owners
What owners are told, how often, and what they ask for that your team cannot yet show them.
Talk about your portfolio
Start with one conversation.
Bring your portfolio shape, your systems, and your hardest turn or missed-payment case. The first conversation is a free portfolio review: we map the handoffs before anything is built or connected, and send you a written summary with the one workflow we would fix first.
Email Kelvin about your portfolio
The button opens your email app with the request drafted for you to complete. You can also write to kelvin@doorstopper.io directly.
Email your requestReplies come from a doorstopper.io address.