Notice and dates
The notice to vacate opens the turn, with a person assigned and a date for each next step.
Tenant transitions · in development
A turn is its own workflow.
Most turns begin with a notice, not a missed payment. DoorStopper is building one record for each turn, from notice to signed lease: listing drafts for your approval, inquiries and tours, the application decision and every property-owner update. Your leasing team performs and decides every leasing act.
What the software is designed to hold.
Each part is in development. Screens and examples on this site are product previews with sample data.
Listing drafts for approval
A draft prepared from the unit record and the last approved listing, with risky language held for review, then edited, approved and published by your leasing team.
Inquiries and tours
Logged against the turn, so anyone can see how long the unit has spent in each step.
The application decision
Reviewed against your posted criteria and decided by your team; the record names the person who decided.
Property-owner updates
Drafted from the record at each decision, approved and sent by your team.
A link, only when there is one
If a turn follows a payment exception, the two records link. Most turns never involve a missed payment.
A turn, step by step: Linden Flats 4A.
An ordinary turn at a sample company: the tenant gave notice and paid in full, and the unit is leased before move-out.
An ordinary turn. No missed payment, no provider.
The tenant gave notice and paid in full. The turn is its own record from notice to signed lease, and the property owner hears about each decision without anyone rebuilding the story.
IN DEVELOPMENTProduct preview · sample data
A notice to vacate is recorded. The turn opens with a person assigned and a date for each next step.
Your team performs and decides every leasing act. DoorStopper keeps the record and prepares drafts for your approval.
Read both journeys as a list
When a unit turns: TO-4A · Linden Flats 4A
- Aug 30 — Notice — Portfolio Manager: A notice to vacate is recorded. The turn opens with a person assigned and a date for each next step.
- Aug 31 — Owner told — DoorStopper, then Leasing Manager: DoorStopper drafts the update from the record. D. Okafor approves it and sends it to the property owner.
- Sep 5 — Listing — Leasing Manager: DoorStopper prepares a listing draft from the unit record and the last approved listing. One line is held before publishing because it may signal a preference against families with children. D. Okafor rewrites it, approves the draft and publishes it.
- Sep 13 — Tours — Leasing Manager: Inquiries and tours are logged against the turn, so anyone can see how long the unit has spent in each step.
- Sep 14 — Decision — Leasing Manager: One application is reviewed against the posted criteria. The decision is your team’s, and the record names the person who made it.
- Sep 15 — Owner told — DoorStopper, then Leasing Manager: The property owner hears the outcome from the property manager, drafted from the record, approved and sent by D. Okafor.
- Sep 16 — Lease — Portfolio Manager: The signed lease is recorded. The unit is leased before move-out, and move-in is on the schedule.
Your team performs and decides every leasing act. DoorStopper keeps the record and prepares drafts for your approval.
When a payment is missed: EX-2041 · Harbor Row 12B
- Sep 6 — Opened — DoorStopper: The Sep 6 PMS export shows rent not received after the grace period. The exception opens, assigned to M. Alvarez with a due date.
- Sep 7 — Notice — Portfolio Manager: Your team serves the notice to pay. The record asks for proof of service, so the file is complete before anyone needs it.
- Sep 9 — Plan — Portfolio Manager: The tenant is reached on the second attempt, and a payment plan is proposed in writing.
- Sep 10 — Owner told — DoorStopper, then Portfolio Manager: DoorStopper drafts the owner update from the record. M. Alvarez approves it and sends it.
- Sep 15 — Default — Portfolio Manager: The first installment is not received. The plan is recorded in default, and the property owner is told the same day.
- Sep 16 — Handoff — Portfolio Manager, then DoorStopper: Documentation is complete, 6 of 6. M. Alvarez approves the handoff, DoorStopper submits the enrolled case to the provider under written authorization, and the owner hears it is with the provider.
- Sep 18 — With provider — Licensed provider: The licensed provider reviews the file under its own terms. DoorStopper records its decision as issued and does not characterize it.
Your team serves notices and agrees payment plans. DoorStopper does not underwrite coverage or decide claims; where a protection program applies, a licensed provider decides eligibility and every benefit. A case that is not enrolled stays on the record with your team.
Who does what in a turn.
| Role | Handles |
|---|---|
| Leasing manager | Publishes listings, holds tours, reviews applications against posted criteria and decides them. |
| Portfolio manager | Records the notice and the signed lease, and keeps the property-owner relationship. |
| DoorStopper | Keeps the turn record, which is in development, prepares listing and update drafts for approval, and raises steps that are overdue. |
| Property owner | Receives updates at each decision and makes the decisions the management agreement assigns to the owner. |
| Applicant | Applies under the posted criteria and applicable agreements. |
What exists todayThe turn record is in development. Today, a free portfolio review maps how your turns run and where days are lost, and a first scope is agreed by written proposal. Standalone placement and screening fees are on the pricing page; availability for your portfolio and state is confirmed in writing before any order. DoorStopper does not perform leasing acts or decide applications.
Talk about your turns
Start with one conversation.
Bring your portfolio shape, your listing channels and your slowest recent turn. The first conversation is a free portfolio review: we map where days are lost and who holds each step, and send you a written summary with a proposed first workflow.
Email Kelvin about your turns
The button opens your email app with the request drafted for you to complete. You can also write to kelvin@doorstopper.io directly.
Email your requestReplies come from a doorstopper.io address.